How Booking Works

A blue-roofed hall at the Temple of Heaven after snow, with cleared paths across the white courtyard
Winter at the Temple of Heaven.

Booking a private Beijing tour takes three steps: you message us with your dates, group and interests; we send a written day-by-day plan with a quote; and once you are happy with it, you confirm in writing and we send your booking agreement. Payment details are in the agreement. Nothing is booked until you confirm.

  • Step 1: tell us your dates, group and interests
  • Step 2: we send a day-by-day plan and a written quote
  • Step 3: you confirm in writing and receive a booking agreement
  • After you confirm: we need passport names and numbers for real-name reservations

Step 1: Tell us about your trip

Send us a message on WhatsApp or e-mail. The most useful details are your dates in Beijing, the number of travelers with ages for children and older family members, your hotel or preferred neighborhood, how much walking feels comfortable, and what you most want to see. If you haven’t settled on how long to stay, read our guide to how many days to spend in Beijing first.

Step 2: Your plan and quote

We reply within 2 hours, 8:00 to 20:00 Beijing time, with a day-by-day plan: which Great Wall section suits your group, the order of sights each day, where reservations are needed and what is included. The quote is written and lists exactly what is included and what is not. Ask for as many changes as you like. A slower morning or a food evening in place of a show just means a revised plan.

Step 3: Confirm and receive your booking agreement

When the plan is right, confirm in writing. We then send a booking agreement from Beijing Fengyun International Travel Agency Co., Ltd., licence L-BJ08847. The agreement sets out the itinerary, the price, payment details and what happens if plans change. Please read it before paying anything. A deposit of 10–20% of the tour price confirms the booking, and the balance is paid in China after you sign the tour contract; the full terms are on our payment and cancellation policy page.

What we need from you after you confirm

  • Passport details: full name and passport number for every traveler, exactly as printed. Sights such as the Forbidden City, Tiananmen Square and the National Museum use real-name reservations, and the passport you bring on the day must match the booking.
  • Arrival details: flight or train number and time if your plan includes an airport or station transfer.
  • Hotel: name and address, so your driver and guide can meet you there.
  • Diet and health notes: food needs, allergies, and anything that affects walking or stairs.

On the day

Your guide and driver meet you at the agreed time, usually in your hotel lobby, or at the airport, station or port if your plan includes that transfer. Bring the passport used for the reservations, because you show it again at the Meridian Gate of the Forbidden City and at most other major sights. Through the day, tell your guide when you want a break or more time somewhere. The only fixed points are the reservation slots.

Tell us your dates, group size and what you would like to see. We reply with a day-by-day plan and a written quote.

Start planning on WhatsApp Email us

See all private Beijing tours, read our FAQ, or check licence and insurance details.

Frequently asked questions

Is anything booked before I confirm?

No. We send a plan and a written quote first. Nothing is booked and nothing is paid until you confirm in writing and receive the booking agreement.

Why do you need my passport number?

Several Beijing sights, including the Forbidden City, Tiananmen Square and the National Museum, use real-name reservations. Each ticket is booked under a passport number, and you show the same passport at the entrance.

Where are the payment details?

A deposit of 10–20% of the tour price confirms your booking, paid by card payment link or Alipay, never to a personal account. The balance is settled in person in China after you sign the tour contract. Your agreement repeats these terms with the exact amounts, and our payment and cancellation policy page has the refund scale.

Can I change the plan after I confirm?

Yes, and there is no change fee. Tell us as early as you can. Changes to days without reservations are usually simple. Changes to reserved sights such as the Forbidden City depend on whether new slots are available.

Do you also book hotels?

Hotels are not included in our tour prices, but we can book them for you on request and suggest areas that suit your plan and your pace.

What if we have to cancel?

Cancel 30 or more days before departure and everything you have paid is refunded. Between 15 and 29 days before, we refund 50%. Within 15 days the trip is non-refundable, except in cases of force majeure, when we reschedule or find a fair solution.

Facts checked: 5 November 2026. Ticket prices, opening hours and entry rules can change; we re-check before every booking.

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